Do you have questions, are you looking for support for your event, or want to learn more about how we work? Our team is ready to help you. Please fill out the form and we will contact you soon to discuss your project together.
Source: Martin Kohlstedt | The Concertgebouw © J.Konrad-Schmidt
Outside of office hours, we can be reached 24/7 at our emergency number: 06 – 50542117
View answers to the most frequently asked questions by Art Support customers and staff below. Is your question not listed? Feel free to contact us, we are happy to help!
You can easily submit an application through our online application form on the website. Please include as many details about your project as possible so that we can select the right staff for you.
We recommend submitting your application at least two weeks in advance. This gives us time to make the perfect match between your project and our team of specialists. For urgent matters, please feel free to contact us anytime to discuss options.
Yes, it is possible to make changes or cancel a project. Please contact us as soon as possible so we can work together to find a suitable solution. Please note that cancellation fees may apply depending on the timing.
We select our staff based on their expertise, experience and availability. We strive to make the best match between your specific needs and the skills of our professionals so that your project runs smoothly.
Costs depend on the nature of the project, the expertise required, and the length of the assignment. We provide a customized quote, where we are transparent about the fees. Fill out the application form for a quote that matches your specific needs.
After an intake interview, we assess your skills and experience. When a project comes in that fits your profile, we will send you an invitation. You can decide whether to accept or decline the job, depending on your availability.
Working hours vary from project to project. Each assignment invitation clearly states the expected hours. You can choose whether to take on a project, which offers flexibility in your schedule.
You can easily submit or change your availability through our online system or by contacting our office. We recommend updating your availability in a timely manner so that we can take your schedule into account when assigning projects.
Yes, when you first work at a location, we make sure you get the right information and, if necessary, an introduction. We make sure you are prepared and know what is expected of you.
You will be paid based on hours worked and the rate associated with the assignment. Payments are usually processed within two weeks of project completion. Be sure to submit your hours via ‘My Art Support’ on time to avoid delays. Depending on your preference, you can work at Art Support on a freelance basis or through a payroll party. Choose the option that best suits your situation and let us know which working method you prefer.
